FREE DELIVERY ON ORDERS OVER £25.00!!
PAYPAL IS ONE OF THE MOST CONVENIENT WAYS TO PURCHASE ONLINE, AND IS SECURE. NO NEED TO HAVE A PAYPAL ACCOUNT TO PAY WITH YOUR DEBIT OR CREDIT CARD!!!
All orders with a purchase value under £25.00 will be subject to a delivery charge of £3.99.
ALL ORDERS ARE SENT USING A SIGN FOR SERVICE.
****SOME ITEMS MAY TAKE SLIGHTLY LONGER FOR DELIVERY AS THEY COME DIRECT FROM SUPPLIER/MANUFACTURERS****
ANY INCREASED DELAY WITH DELIVERY AND WE WILL OF COURSE NOTIFY YOU.
**ALL ORDERS WILL REQUIRE SIGNATURE UPON DELIVERY, PLEASE BEAR THIS IN MIND WHEN ORDERING, AS RE-ARRANGING DELIVERY IS BETWEEN THE CUSTOMER AND COURIER/MAIL SERVICE.
When a transaction has been completed, a receipt for your purchase will be emailed to you. You can also login to www.paypal.com/uk to view details of this transaction if you paid through your paypal account.
Deliveries usually take 2-5 working days from the day you placed your order (that does not include weekends), AND YOUR FUNDS HAVE CLEARED, however in MOST instances, orders arrive earlier! (goods direct from suppliers/ manufacturers may take longer as previously mentioned.)
Please allow adequate time for your order to arrive, where possible, we will contact you, and advice of a tracking number for courier services, and tracking numbers for Royal Mail. (Although with Royal mail always advice us to allow up to 21 days for delivery, this is quite rare
If you need to return an item purchased from us, please contact us in the first instance, stating your order details and reason for return. Once we have this information, we will contact you to arrange return.
Any refunds given will be minus the postage charges (if applicable). WE do not pay for returns postage, this is to be paid by customer.
All customer information is held in accordance with the Data protection act 1998, and any customer reviews submitted to us, and displayed on the website, will show no personally identifiable details.
All payments are made through the secure severs with PAYPAL, therefore we do not see any client payment card/bank details.
Thank you for choosing to shop with www.crazy4pets.co.uk.